Our Commitment to Your Satisfaction
At Decor Master, we take pride in your satisfaction. If you have any questions or concerns about your purchase, our dedicated team is here to assist you every step of the way.

Hassle-Free Returns Within 30 Days
We understand that sometimes things don’t work out as planned. That’s why we offer a hassle-free 30-day return policy on nearly all items in our collection. If you need to exchange or return your purchase, we’re here to make the process as simple as possible.

Returning Your Item Made Easy
Returning your item is straightforward. Just make sure it’s in its original packaging and unused. For our customers within the UK, we provide a prepaid return label to make the process even more convenient.

Fast and Efficient Refunds
Once we receive and inspect your return, refunds are promptly processed back to your original payment method within 7 business days. While most refunds appear in your account within 7 business days, processing times may vary depending on your bank.

Exceptions to Our Policy
Please note that certain items, such as custom orders and gift cards, are non-returnable. Additionally, all returns must be initiated within 30 days of the original delivery date.

Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us immediately with your order number. We’ll ensure a replacement is sent promptly to rectify the issue.

Order Cancellations
Due to our quick order processing, we’re unable to accept cancellations once your order has been placed. However, you can always return your item following our easy return process.

At Decor Master, we’re dedicated to ensuring your complete satisfaction with every purchase. Shop confidently, knowing that we’re here to make your experience as seamless and enjoyable as possible.